Hey there! In this article, we’ll cover how you can register and log in to the LIC Ananda App, along with the complete e-KYC process for agents. This video, presented by Advisor Yogi, will guide you through the steps in a simple and informative manner.
To begin, you’ll need the agent’s portal credentials provided by LIC. Don’t worry if you don’t have a username and password for the website, as there is a new option available. Now, you can register on Ananda by generating an OTP on your mobile number. The first crucial step is completing the e-KYC of the agent, which requires their Aadhaar card to be linked with their mobile number registered with LIC. Once you’ve completed this one-time process, you won’t need to repeat the Aadhaar KYC. However, for each customer’s case, you’ll still have to go through it. If the video proves helpful and informative, feel free to subscribe, like, and share it with others so they can increase their business using the Ananda App. Let’s get started!
1. Introduction
In today’s increasingly digital age, it is important for individuals and businesses to stay connected and have access to convenient services. LIC Ananda App is one such platform that allows LIC agents to register, login, and conduct their business efficiently. This comprehensive article will guide you through the registration and login process, as well as provide information on the features and benefits of LIC Ananda App. Furthermore, we will discuss the importance of e-KYC for agents and provide tips and best practices for using the app effectively.
2. LIC Ananda App
2.1 Features
LIC Ananda App offers a wide range of features that simplify the insurance process for agents. Some key features include policy management, helpdesk and customer support, and premium calculation. With policy management, agents can easily access and manage their client’s policies, view detailed information, and make necessary updates. The helpdesk and customer support feature provides agents with valuable assistance and guidance, ensuring a smooth customer experience. Lastly, the premium calculation feature allows agents to accurately calculate premiums for different insurance plans.
2.2 Benefits
The LIC Ananda App brings numerous benefits to agents. Firstly, it offers convenience and flexibility by allowing agents to access their accounts and conduct business on-the-go, anytime and anywhere. This eliminates the need for agents to be physically present in an office or branch. Additionally, the app streamlines the policy management process, making it faster and more efficient. Agents can easily view policy details, make changes, and provide prompt and accurate assistance to their clients. The app also provides access to helpful resources and tools, enhancing agent productivity and efficiency.
3. Registration Process
3.1 Downloading the App
To begin the registration process, you must first download the LIC Ananda App. The app is available for download on both Android and iOS devices. Simply visit the respective app store on your device and search for “LIC Ananda App”. Once you find the app, click on the “Install” or “Download” button to start the download process. Wait for the app to finish downloading and installing on your device.
3.2 Creating an Account
After successfully downloading and installing the app, open it on your device. You will be greeted with a registration screen. Click on the “Create Account” or “Register” button to proceed. The app will prompt you to enter your personal details, such as your name, email address, and phone number. Fill in the required information accurately and click on the “Next” button to proceed.
3.3 OTP Verification
Once you have entered your personal details, the app will send an OTP (One-Time Password) to the phone number you provided. Check your phone for the OTP and enter it in the designated field on the app. This step is important for verification purposes and ensures the security of your account. After entering the OTP, click on the “Verify” button to proceed.
3.4 Setting Up Login Credentials
The last step in the registration process is setting up your login credentials. Choose a unique username and a strong password for your account. It is recommended to use a combination of letters, numbers, and special characters to ensure the security of your account. After setting up your login credentials, click on the “Finish” or “Complete Registration” button to successfully create your account.
4. Login Process
4.1 Launching the App
To log in to the LIC Ananda App, locate its icon on your device’s home screen or app drawer. Tap on the app icon to launch it.
4.2 Entering Login Details
On the app’s login screen, enter the username or email address associated with your account in the designated field. Then, enter your password in the password field. Double-check the login details to ensure accuracy.
4.3 Secure Login
After entering the login details, click on the “Login” or “Sign In” button to proceed. The app will authenticate your credentials and grant you access to your account. It is essential to keep your login details secure and not share them with anyone. Enable biometric authentication or use a strong password to further enhance the security of your account.
5. Agent’s e-KYC Process
5.1 Importance of Agent’s e-KYC
The agent’s e-KYC process is a crucial step that every LIC agent must complete. e-KYC (Know Your Customer) serves as an identity verification process, ensuring that agents are authorized to conduct business on behalf of LIC. It also helps in maintaining transparency and preventing fraudulent activities. Completing the e-KYC process is essential for agents to access the full range of features and benefits provided by the LIC Ananda App.
5.2 AADHAAR Integration
During the e-KYC process, agents are required to link their Aadhaar card with their LIC Ananda App account. Aadhaar integration helps in establishing the authenticity of the agents and streamlines the verification process. Agents must ensure that their Aadhaar card is linked to their mobile number, as OTP verification is a crucial part of the e-KYC process.
5.3 OTP Verification for e-KYC
To complete the e-KYC process, agents will receive an OTP on the mobile number linked to their Aadhaar card. Enter the OTP in the designated field on the LIC Ananda App and click on the “Verify” button to proceed. The OTP verification step ensures the accuracy of the provided details and enhances the security of the e-KYC process.
6. Agent’s Portal
6.1 Accessing the Agent’s Portal
Upon successful registration and completion of the e-KYC process, agents can access the Agent’s Portal within the LIC Ananda App. The Agent’s Portal serves as a centralized platform for agents to manage their policies, track inquiries, and access various resources. To access the Agent’s Portal, navigate to the app’s homepage and click on the “Agent’s Portal” or a similar designated button.
6.2 Inquiries and Support
The Agent’s Portal allows agents to handle inquiries and provide support to their clients efficiently. Agents can view and track the status of inquiries, respond to customer queries, and provide prompt assistance when required. The portal may also include a ticketing system, enabling agents to organize and manage inquiries effectively.
6.3 Navigation and Features
The Agent’s Portal is designed to be user-friendly, with intuitive navigation and accessible features. Agents can easily navigate through different sections, track their performance, and access reports and analytics. The portal may also offer additional features such as marketing tools, training materials, and policy comparison tools. Familiarize yourself with the features and navigation of the Agent’s Portal to make the most out of it.
7. User Tips and Best Practices
7.1 Managing Offline e-KYC
Agents must ensure that they download the offline Aadhaar XML file from the official UIDAI website before starting the e-KYC process. Clear instructions for downloading the XML file can be found on the UIDAI website. Agents should also store the XML file securely and in a location where it can be easily accessed for future e-KYC processes.
7.2 Clearing Browser Cache and Cookies
For a smooth and error-free experience, it is recommended to periodically clear your browser’s cache and cookies. This helps in preventing any technical issues and ensures that you have the latest version of the LIC Ananda App running on your device. Consult your device’s documentation or do a quick internet search to find instructions on clearing cache and cookies for your specific browser.
7.3 Stable Internet Connection
Having a stable internet connection is crucial for using the LIC Ananda App effectively. Unstable or slow internet connections can lead to connectivity issues, errors, and delays in accessing and using the app’s features. To ensure a smooth experience, connect to a reliable and high-speed internet network when using the app.
8. Ananda App Features
8.1 Policy Management
The Ananda App offers a comprehensive policy management feature that allows agents to easily access, view, and manage their clients’ policies. Agents can update policy details, track premium payments, and generate reports on policy performance.
8.2 Helpdesk and Customer Support
The app provides agents with access to a dedicated helpdesk and customer support feature. This enables agents to provide timely assistance to their clients, answer queries, and resolve any issues that may arise. Having reliable support ensures a seamless customer experience and helps in maintaining client satisfaction.
8.3 Premium Calculation
The Ananda App includes a premium calculation feature that allows agents to accurately calculate premiums for different insurance plans. Agents can quickly generate premium quotes for their clients, enabling them to make informed decisions based on their financial capabilities and coverage requirements.
9. Conclusion
The LIC Ananda App is a valuable tool for LIC agents, offering a range of features and benefits to streamline their business operations. By following the registration and login process outlined in this article, agents can gain access to the app and utilize its features effectively. Completing the e-KYC process is crucial for agents, as it ensures authenticity and helps in preventing fraudulent activities. The Agent’s Portal provides agents with a centralized platform to manage policies, inquiries, and client support. By following the best practices and tips provided, agents can maximize their productivity and enhance their business opportunities with the LIC Ananda App.